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How to Avoid Four Carpet Cleaning Rip-offs

Professional Carpet Cleaning

RIP-OFF #1: UNBELIEVABLY LOW PRICE.

To some degree, all of us are attracted by low price because we want to work within a budget. But some carpet cleaners use price as the bait for their false and misleading advertising. They offer a cheap price–usually between $3.95 and $9.95 per room–and then, once they’re in your home, they pressure you into buying “add-ons.” It’s as if you were buying a car and found that the dealer was charging you extra for the tires and steering wheel. Carpet cleaning is not as cheap as some unethical carpet cleaners would like you to believe.

RIP-OFF #2: BAIT AND SWITCH.

Dual process carpet cleaning describes the process of shampooing or heavy preconditioning, followed with hot water extraction cleaning. Unfortunately, unethical carpet cleaners often use dual process as a bait-and-switch technique. Here’s how it’s done: first, they “bait” you with a basic cleaning (single process) at an unbelievably low price. Then, when you call, they try to “switch” you to more expensive dual-process cleaning. If you don’t fall for their switch and choose their basic service, you’ll likely receive poor workmanship using little or no chemical and they will not guarantee their work.

RIP-OFF #3: UNSUPPORTED CLAIMS. “THIS CLEANING METHOD IS THE BEST.”

You’ll read this in almost every ad. You’ll hear this from virtually every carpet cleaner. Remember this: the method that’s best for you is the method that achieves your goal. If you want a method that dries quickly, then a method that takes a long time to dry isn’t the best for you. So before you choose a carpet cleaner, identify your objectives. Then select the method that best reaches those objectives.

RIP-OFF #4: OUTDATED BELIEFS. “HOT WATER DAMAGES YOUR CARPET.”

Years ago, many people believed this was true because their carpets were damaged by “technicians” who didn’t know how to properly clean using hot water. But today, we know it’s false. By washing and then rinsing your carpet with hot water, your carpet is thoroughly cleaned–in the same way that the person who showers and then rinses off the dirt and soap will be much cleaner than the person who takes only a sponge bath. Obviously, each carpet cleaner will be biased towards his own method. And each method does have advantages. So I suggest you look to what carpet manufacturers say. Shaw Industries, the largest carpet manufacturer in the world, recommends only hot water extraction cleaning with a truck-mounted unit used by firms that are IICRC Certified.

If you have any questions or comments – or if you’d like us to give you an exact written quotation to clean your carpet or upholstery or tile & grout – please call us at 941-228-1917 or Email Us. We’ve dedicated our business to consumer education and service. We’ll be pleased to help you in every way. We look forward to your call.

Clients Are Saying...

  • "WOW! You made my carpets look like new! I thought the stain would never come out. I Appreciate you being on time, your guarantee of quality work and your great prices!"

    Wendy Ross
  • "Other tile cleaning companies were not familiar with coquina stone and were hesitant to take the job. Not Greenway! They did a patch test first, proceeded to clean my floors and brought them back to their original beauty!"

    Chris Cremer
  • "Greenway was very professional. The service provided was the best I've ever experienced and I'll definitely call back. I have recommended Greeenway to everyone who needs cleaning. There is none better!"

    Donna Crane
  • "I am a very satisfied customer! My carpeting is clean, bright and fresh. I was especially impressed with the clean, high quality equipment. I actually looked at the mechanism inside Dave's van and it was spotless. My 4 year-old carpet now looks brighter and cleaner than with any other previous company I've used!"

    Rebecca Hill
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